Why central heating breakdown cover is the informed choice to save your wallet from being lighter in the long run. 

At this time of year, with the clocks going back, the days shortening and thoughts of next year’s summer way off, most boiler companies are asking their customers to ensure that the clocks on their devices have gone to the correct time.

Most modern day combination condensing boilers come complete with automatic clocks that, like computers, are pre-programmed to adjust to Greenwich Mean Time and British Summer Time changes.

Boiler manufacturer Worcester is just one that reminds customers to make sure the change has happened correctly, although it points out that most of its models do so of their own accord.

These Worcester boilers have controls for example that automatically adjust to GMT/BST:

• DT20 twin channel digital programmer
• DT20RF digital RF thermostat with twin channel programmer
• TD200 text display
• FW100 weather compensation controller
• FW110 programmable room thermostat.

But even if you think that your boiler is clever enough to stay ahead of the game, now is a good time to check the controls and look again at the timings that will get you through the winter period. And its been well researched that clocks and timing devices that are incorrectly set for the various seasons, can add a considerable amount to a householder’s energy bills.

Make sure that your heating and hot water comes on at the correct times to maximise that expensive energy you are generating.

And while you’re doing that, also give your system the once over as it prepares to cope with the demands of water. Check that the pilot light is burning correctly, that there are no stains around the boiler and that there are no leaks. Do this, but always bear in mind that you can’t do any DIY repairs on your own boiler – it is against the law. Only gas engineers on the Gas Safe Register are allowed to work on boilers so, if you think you have a problem, call one of them. Remember, never play around with you’re a boiler. Adjust the controls certainly, but never think you can service it yourself, or make repairs.

Also, give your system the once over, feeling for cold spots in radiators, muck stuck in water tanks, or any leaks you can see in the piping. Always remember that a central heating system will likely fail on the coldest day, on a Sunday (or it always seems that way), so make sure you check it out.

Guest Article by Neil Camp

Proving that it’s not just householders that are coming up short when servicing their gas boilers is news that a hospital in northern Devon has had a boiler fire due to lack of servicing.

The revelations that the gas boiler, which powers the hospital’s heating system, had not been properly maintained came from a former maintenance worker at a tribunal at Exeter. As well as the hospital boiler, he also claimed a number of health and safety issues which he had brought to light were ignored.

He stated that the boiler’s logbook had been falsified, raising doubts as to whether the boiler had indeed been annually serviced as was required.

The tribunal heard that gas boilers should be serviced once a year by approved gas engineers. And that all gas engineers needed to be on the Gas Safe Register. This had taken over from The Corgi registration process which used to oversee gas engineers.

The register should make it easier to find a serviced engineer. More details are available at www.gassaferegister.co.uk, or telephone 0800 408 5500.

Guest Article by Neil Camp

An Eaglestone pensioner who opted for a free gas meter upgrade found herself with a bill of £168.

And what made matters worse, she was left with no heating, or hot water.

The 73-year-old responded to a British Gas offer to update customer’s technology which is part of a countrywide initiative.

An engineer made the visit, fitted the new meter and then tried to relight the pensioner’s boiler. After three attempts he gave up and left, saying it was no longer his responsibility, leaving the boiler unlit and the house cold, and without hot water.

After repeated calls to British Gas to try and resolve the situation – and with British Gas doing their best to distance themselves from the problem – she was told that they would send an engineer out to fix the problem, but that it would cost £168.

The pensioner refused the offer and had the foresight to ring her local newspaper to tell them about her predicament. Within two hours of the call a British Gas engineer was round to her house, the boiler was relit and there was no word about a bill.

Corporate apologist Sara Powell-Davies of British Gas apparently said: "As a gesture of goodwill, we did arrange for one of our engineers to visit … on Friday afternoon and he was successful in getting her boiler relit. We advise all our customers to have their boilers serviced on an annual basis to ensure they remain in good working order."

So, there you are then. We are left to decide that whilst making their apologies, British Gas were making the point that the pensioner’s boiler had not actually been regularly serviced.

Gas boilers must be serviced every 12 months by an engineer from the Safe Gas Register. If you don’t, you could face worse than an unlit boiler, but death by carbon monoxide poisoning.

Guest Article by Neil Camp

Landlords are continuing to find themselves in hot water when it comes to trying to service their own gas boilers.

Another landlord, this one living in Colchester, has fallen foul of The Health & Safety Executive (HSE) and has been fined a total of £11,300 by Colchester Magistrates Court for five breaches of the Gas Safety (Installation & Use) Regulations 1998. He was also ordered to pay costs of £8,700.

The charges were brought after the landlord fiddled around with gas boilers in his own rented properties. Two of the charges concerned carrying out work on a gas boiler whilst not competent to do so. In other words, the landlord was not a qualified gas engineer who was not, legally, able to service, or repair a gas device.

This has been the law for years and the Gas Safety Register, run by The Health and Safety Executive HSE, is now the official body which controls a list of qualified engineers and their status, and training. It took over from the CORGI gas registration process on 1st April 2009. The register should make it easier to find a qualified service engineer and more details are available at www.gassaferegister.co.uk, or telephone 0800 408 5500.

The landlord was also found guilty over not making sure a boiler was kept in a safe condition, for not keeping records of any safety checks and not providing for a tenant a safety check record.

An HSE Inspector, Mr Matthew Tackling, said: “The HSE will not hesitate to prosecute landlords who fail to take their responsibilities for safety to their tenants seriously and to follow up on those who fail to co-operate with any investigation or fail to appear in court.”

The HSE has once again issued a reminder to landlords and property developers to bear in mind that although there is currently an economic recession, they should not forget their commitments and responsibilities as regards gas devices.

Guest Article by Neil Camp