Description

npower is one of the UK’s leading electricity and gas suppliers. npower hometeam provides gas services including boiler installations, servicing, repairs, and boiler maintenance schemes. It was set up to challenge and provide a real alternative for homeowners. The npower hometeam provide honest and friendly advice from energy experts, show the utmost respect for customers’ homes, create minimal mess and disruption, cater for flexible appointments and keep customers informed at all times as well as being competitively priced.

This winter you will be relying on your boiler and central heating system and if it goes wrong it can be difficult and expensive to repair. npower hometeam 50 members enjoy boiler and central heating care for just £10.50 a month. Membership also includes a service which will can help to keep boilers running safely and efficiently.

PLUS, if you’re an npower customer for gas and electricity, as a hometeam 50 member you could receive 50% CASH-BACK* off your membership cost if you don’t need to call npower out during the 12 month period!

Prices

Central heating and boiler care from just £10.50 per month

Pros

• Central heating and boiler care from just £10.50 a month
• 50% No Call Out CASH-BACK*
• Unlimited callouts, all parts and labour included*
• Repairs guaranteed for 12 months
• Provide honest and friendly advice from energy experts
• Show the utmost respect for customers’ homes, minimal mess and disruption
• Cater for flexible appointment times and keep customers informed at all times
• Competitively priced

Cons

• You only receive the cashback offer if you don’t need to call npower out during the
  12 month period

Specifications

BUYability Favourite Features

Central heating and boiler care from just £10.50 a month. Plus unlimited callouts, all parts and labour included*

BUYability Ratings

Features:
Value for Money:
Breakdown Response
Annual Service:
Customer Care:

* Terms and Conditions apply.

npower hometeam 50 Central Heating Care at £17.00 per month and npower hometeam 50 Boiler Care Flexi at £10.50 per month compared to British Gas HomeCare 200 at £17.00 per month and British Gas HomeCare Flexi 100 at £10.50 per month each at their standard price. Comparison excludes any special offer or promotional price from British Gas. All prices correct as at 4th October 2011.

npower hometeam care products only available in mainland UK

The 50% cash back: Your 50% cash-back will be paid if we have not been called out or undertaken a repair for you under the care product during the 12 month agreement period. To receive this you must be an npower gas and electricity customer and receiving supply from us for each fuel at the end of the 12 month agreement period and your hometeam care product and gas and electricity accounts with us must be up to date, with no overdue payments. Cash-back offer is available for the first 3 consecutive years. Any cash-back due to you will be paid within 42 days of the end of the 12 month agreement period. Other terms and exclusions apply.

Unlimited callouts, all parts and labour included: Provided that the boiler is not beyond economic repair. No repairs can be carried out in the first 14 days.

All repairs guaranteed for 12 months: We will guarantee all parts and labour on a repair to the customers’ appliance for 12 months from the date of the repair.