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Tuesday 7th February 2012

Direct Line Home Response 24: Total Response without Heating Option

Description

DirectLine is a UK-based company that was established in 1985 to provide auto insurance. Since then, DirectLine has expanded their product offering to home, travel, and pet cover products.

Now, DirectLine serves more than 5 million customers across the UK and in Germany, Italy, and Spain. Direct Line Home Response 24: Total Response without Heating Option is a comprehensive emergency cover product that includes protection for plumbing and drainage, electrics and wiring, hot water, and external locks, windows, and doors.

Prices

Typical Price £11 per month

Pros

  • Same day or next day service
  • Discounts for customers of Direct Line Home Insurance
  • Call out fees included
  • All permanent repairs guaranteed for 12 months

Cons

  • Does not include annual maintenance and safety inspection
  • Will only attend emergencies
  • Does not include heating cover

Specifications

Payment Terms: Annual payments via credit card, debit card and direct debit.
Discounts/Cost Reviews: Current Direct Line customers may be eligible for further discounts
Level of Cover: Emergency cover only
Minimum Contract Period: Customers can cancel at any time and receive a refund for any unexpired period of membership, as long as no call out has been made. If customer is paying for a callout by instalments, the full annual membership remains due
Response Times: Same day or next day
Maximum Boiler Age Limit: 15 years old
Parts and Labour: Up to £1,000 per claim

BUYability Favourite Features

With Direct Line Home Response 24: Total Response without Heating Option, one call provides emergency cover for several areas of your home.

BUYability Ratings

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