Direct Line Home Response 24: Total Response
Description
Established in April 1985, DirectLine is a UK-born company with over 5 million customers. Offering a range of insurance products, from home to vehicle, DirectLine has expanded it market internationally to include Germany, Italy, and Spain. Direct Line Home Response 24: Total Response is a comprehensive emergency cover product that goes beyond protecting your heating and includes protection for plumbing and drainage, electrics and wiring, hot water, and external locks, windows, and doors.
Prices
Typical Price £14 per month
Pros
- Same day or next day service.
- Discounts for customers of Direct Line Home Insurance.
- Call out fees included
- All permanent repairs guaranteed for 12 months
Cons
- Does not include annual maintenance and safety inspection
- Will only attend emergencies that could lead to complete heating system failure.
- Will only cover boilers up to 15 years old.
Specifications
| Payment Terms: | Annual payments via credit card, debit card and direct debit. |
| Discounts/Cost Reviews: | Current Direct Line customers may be eligible for further discounts |
| Level of Cover: | Emergency cover only. Unlimited call outs for emergency repairs. Will only attend emergencies that could lead to total failure of your heating system. |
| Minimum Contract Period: | Customers can cancel at any time and receive a refund for any unexpired period of membership, as long as no call out has been made. If customer is paying for a callout by instalments, the full annual membership remains due |
| Response Times: | Same day or next day |
| Maximum Boiler Age Limit: | 15 years old |
| Parts and Labour: | Up to £1,000 per claim |
BUYability Favourite Features
With Direct Line Home Response 24: Total Response, one call provides emergency cover for several areas of your home.
BUYability Ratings
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* Terms and conditions apply
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