Direct Line Home Response 24
Description
Established in 1985, DirectLine is a UK-based company serving more than 5 million customers across the UK and in Germany, Italy, and Spain. Offering a range of cover products that include insurance for the home, travel, pets, and automobiles, DirectLine is a trusted and reputable cover provider. DirectLine Home Response 24 is an affordable and reliable product for customers seeking basic emergency cover for their home.
Prices
Typical Price £7 per month
Pros
- Call out fees included
- First hour’s labour included
- 24 hour cover, 7 days a week
- Includes emergency cover for heating, plumbing and drainage, electrics and wiring, hot water, and external locks, windows, and doors.
- All permanent repairs guaranteed for 12 months.
Cons
- Call out cover is only available for emergency call-outs
- Only first hour labour covered.
- Cost of parts and materials not included.
- Does not include annual maintenance and safety inspection
Specifications
| Payment Terms: | Annual payments via credit card, debit card and direct debit. |
| Discounts/Cost Reviews: | Current Direct Line customers may be eligible for further discounts |
| Level of Cover: | Minimum level of cover for emergencies |
| Minimum Contract Period: | Customers can cancel at any time and receive a refund for any unexpired period of membership, as long as no call out has been made. If customer is paying for a callout by instalments, the full annual membership remains due |
| Response Times: | Same day or next day |
| Maximum Boiler Age Limit: | 15 years old |
| Parts and Labour: | Parts and materials not included. First hour’s labour included |
BUYability Favourite Features
With DirectLine Home Response 24, permanent repairs are guaranteed for 12 months.
BUYability Ratings
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* Terms and conditions apply
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