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Friday 12th March 2010

Domestic & General Heat Guard Gold

 

Description

Domestic & General are trusted to protect more than 6 million appliances across the UK. With over 50 years in the business, Domestic & General offer a range of cover products for almost every appliance in the home.

Typical Price £13.50

Pros

  • Repairs guaranteed for 6 months.
  • 24 hour day customer service call-centre
  • Will attend emergency and non-emergency call-outs.
  • Covers labour costs for annual safety and inspection.
  • Will contribute £1500 less any claims toward the cost of a new boiler if current system cannot be repaired.

Cons

  • Does not include claims arising from sludge or blockages
  • Does not include accidental damage including fire or explosion.
  • Parts and labour are limited to £1500 in any one year.
  • Cover does not begin immediately, but after 30 days.

Favourite Feature

If your boiler cannot be repaired, Domestic & General will make a large contribution toward the purchase of a replacement. This contribution amount varies depending on the number and nature of call outs that you have placed during the year.

Specifications
Payment Terms: payments made quarterly.
Discounts/Cost Reviews: Direct debit discounts available.
Level of Cover: Comprehensive cover for home heating system.
Minimum Contract Period: Plan can be cancelled at any time. Cancellation within first 14 days results in full refund, less £10 admin fee if any claims have been made. After 14 days cancellation results in partial refund if no claims have been made and no refund if claims have been made.
Special Conditions and Exclusions: Will only cover labour for annual inspection and maintenance.
Call Out Conditions: Unlimited call outs.
Cover Limits: Up to £1500 in any one year.
Response Times: Guaranteed next day or same day.
Maximum Boiler Age Limit: Under 15 years for conventional boiler and under 5 years for combination boilers
Annual Maintenance: Labour for annual maintenance is covered, but parts and materials are extra.
Parts and Labour: Up to £1500 in any one year
Additional Services: Plumbing and drainage, and electrical wiring care can be added to plan.
No Claims Discounts? No.

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