Description

British Gas, one of the most popular energy providers in the UK, offers boiler-servicing contracts that are both affordable and comprehensive. The HomeCare range of products is designed to help homeowners maintain and service their appliances in a stress-free manner. Taking customer service to a new level, British Gas HomeCare 400™ is one of the most complete and comprehensive appliance cover products available.

If you happy to pay an excess of £50 per repay, then Homecare Flexi enables you benefit from Homecare range but at lower monthly cost. British Gas’s highest level of cover, Homecare 400 Flexi™ provides maintenance and repair for your central heating system, plumbing, drains and electrics.

From £18 a month.

HomeCare 400 Flexi™ Key Features

• Repairs for central heating repairs – boiler, controls, radiators, pipework and hot water system
• Repairs to your internal hot and cold water supply pipes, internal waste pipes, non-shared external drains
• Repairs to existing electrical wiring and fixtures
• Unlimited call outs per contract year
• Parts and labour included*
• Annual Service of your boiler and central heating system
• Manned customer breakdown line 24/7
• Over 7,000 highly qualified, Gas Safe registered (formerly CORGI registered ) engineers
• Over 1,000 highly trained plumbing & drains engineers
• Over 500 highly skilled electrical engineers

*If you select the £50 excess, you will need to pay the first £50 per completed repair.

Key Exclusions

• Cosmetic Damage or damage caused by third party
• Design or pre-existing faults
• System Improvements
• Sludge and Scale
• Washers, taps and showers
• Shared drains and water supply pipes to the property
• Outside lights and lights not attached to outbuildings
• Electrical appliances

Favourite Feature

British Gas HomeCare 400 Flexi™ offers the same complete cover that HomeCare 400™ does, but at a lower monthly cost. The fee-per-call-out feature is a great option for those who do not anticipate many call-outs, but would like the security of a comprehensive appliance cover product.

Specifications
Payment Terms: Direct debit and online billing options
Discounts/Cost Reviews: Prices available to new customers for the 1st year who apply online.
Level of Cover: The most complete level of cover available from British Gas HomeCare.
Minimum Contract Period: You may cancel at any time, but may be subject to a fee that will bring your account up to a minimal charge for year 1.
Special Conditions and Exclusions: Does not include work carried out by competitors. Does not include service to shared external drains.
Call Out Conditions: Unlimited call outs per contract year
Cover Limits: Does not include service to shared external drains
Response Times: Priority response for repairs
Maximum Boiler Age Limit: No limit
Annual Maintenance: included
Parts and Labour: Included
Additional Services: 24-hour customer helpline available 365 days a year
No Claims Discounts? No. The no-claims discount is only available to customers with HomeCare products and not HomeCare Flexi

Buyability Ratings
Features
Ease of Use
Customer Support
Overall
 

To find out what Homecare covers and does not cover, please see terms and conditions.
 

British Gas Services Limited is authorised and regulated by the Financial Services Authority for its insurance mediation activities. Registered in England No 3141243. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD