Description

British Gas, one of the most popular energy providers in the UK, offers boiler-servicing contracts that are both affordable and comprehensive. The HomeCare range of products is designed to help homeowners maintain and service their appliances in a stress-free manner. Taking customer service to a new level, British Gas HomeCare 400 is one of the most complete and comprehensive appliance cover products available. Now, customers have the ability to secure British Gas HomeCare 400 service at a lower monthly rate with British Gas HomeCare 400 Flexi.

Typical Price £18, plus £50 per completed repair

Pros

• Includes parts and labour
• Includes gas supply pipework
• British Gas provides access to over 6,900 qualified and ‘Gas Safe’ (CORGI) registered engineers.
• Unlimited call outs
• Plumbing and drains cover included
• Annual service included
• Existing electrical wiring and fixtures are included
• Moving home is easy and cover is quickly transferred to new location.

Cons

• Cash, cheque, and credit card payments may be subject to a small processing fee.
• Customer pays £50 per completed repair
• Does not cover home electric or gas supply pipework

Favourite Feature

British Gas HomeCare 400 Flexi offers the same complete cover that HomeCare 400 does, but at a lower monthly cost. The fee-per-call-out feature is a great option for those who do not anticipate many call-outs, but would like the security of a comprehensive appliance cover product.

Specifications
Payment Terms: Direct debit and online billing options
Discounts/Cost Reviews: Prices available to new customers for the 1st year who apply online.
Level of Cover: The most complete level of cover available from British Gas HomeCare.
Minimum Contract Period: You may cancel at any time, but may be subject to a fee that will bring your account up to a minimal charge for year 1.
Special Conditions and Exclusions: Does not include work carried out by competitors. Does not include service to shared external drains.
Call Out Conditions: Unlimited call outs
Cover Limits: Does not include service to shared external drains.
Response Times: Priority response for repairs
Maximum Boiler Age Limit: No limit
Annual Maintenance: included
Parts and Labour: Included
Additional Services: 24-hour customer helpline available 365 days a year
No Claims Discounts? No. The no-claims discount is only available to customers with HomeCare products and not HomeCare Flexi

Buyability Ratings
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