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Monday 15th March 2010

British Gas HomeCare 100

Description

British Gas is one of the most popular and highly trusted energy providers in the UK. In addition to their gas and electricity services, British Gas is also a reputable dealer for new boilers and central heating systems. British Gas offers a range of HomeCare products designed to help homeowners maintain and service their appliances in a stress-free and affordable way. British Gas HomeCare 100 is a boiler maintenance product that is both budget-friendly and flexible, offering just the right level of protection at a price everyone can afford.

Typical Price £13 per month.

Pros

  • Annual service included
  • Unlimited call outs
  • Includes parts and labour
  • British Gas provides access to over 6,900 qualified and ‘Gas Safe’ (CORGI) registered engineers.
  • Moving home is easy and cover is quickly transferred to new location.

Cons

  • Cash, cheque, and credit card payments may be subject to a small processing fee.
  • Does not cover beyond the boiler and its controls.

Favourite Feature

“First Service” provides an inspection of your boiler, normally within 28 days of signing up.

Specifications
Payment Terms: Direct debit and online billing options
Discounts/Cost Reviews: Prices available to new customers for the 1st year who apply online.
Level of Cover: Minimal level of cover.
Minimum Contract Period: You may cancel at any time, but may be subject to a fee that will bring your account up to a minimal charge for year 1. This charge is up to £143 or £207 if you have had your “First Service” appointment.
Special Conditions and Exclusions: Does not include work carried out by competitors.
Call Out Conditions: Unlimited call outs
Cover Limits: Only covers boilers and controls, does not include radiators, central heating pipework, or gas supply pipework.
Response Times: Priority response for repairs
Maximum Boiler Age Limit: No limit
Annual Maintenance: included
Parts and Labour: Included
Additional Services: 24-hour customer helpline available 365 days a year
No Claims Discounts? Yes, for customers who have not had any call-outs and have had their agreement for more than two years

Buyability Ratings
Features
Ease of Use
Customer Support
Overall
 

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