* The Online Energy discount period applies from and including 17th November 2011 until and including 31st January 2014, subject to VAT and regulatory changes and changes to discounts applied to your bill. The Online Energy rates are at a guaranteed discount of 4% for domestic electricity and gas customers below our Standard variable rates for credit customers only.

Signing up to Online Energy means you agree to the rules of paperless billing, manage their account online and pay by Direct Debit. We reserve the right to transfer you onto our current variable Standard tariff rates if you fail to sign up to online account management, paperless billing or Direct Debit within the first 12 weeks of coming onto supply with us (in the case of new customers) or signing up to the Online Energy product from us (in the case of existing customers).

Online Energy tariff rates exclude any changes in VAT. We reserve the right to alter these terms and conditions or change the price at any time and will contact you via email with details of any changes.

Subject to availability. Excludes Pay As You Go Energy™ customers. We may withdraw this offer at any time. At the end of the Online Energy guaranteed discount period we will move you onto our Standard tariff rates as at 31st January 2014. We will write to you before the end of the product to give you all of the details and set out other options available to you. If you are or become at any time before 31st January 2014 a Pay As You Go Energy™ customer for either gas or electricity, we reserve the right to transfer you to our Standard tariff rate for your remaining credit fuel.